Privacy Policy

Effective Date: 08 April 2024

Cairns Carpenters (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.cairnscarpenters.com.au/ or engage with our carpentry and renovation services. By using our website or services, you consent to the practices described in this policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us through our website, email, phone, or other means. This information may include:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Information related to your carpentry or renovation project
  • Payment information

We also collect certain information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information is collected using cookies and similar technologies to improve your browsing experience and analyze trends.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Process payments for our services
  • Improve our website and services
  • Send you promotional emails or newsletters about our services, special offers, or other information that may interest you (you may opt-out of these communications at any time)
  • Comply with legal obligations and enforce our legal rights

We will not sell, trade, or rent your personal information to third parties for their marketing purposes without your explicit consent.

Information Sharing and Disclosure

We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These service providers are obligated to keep your information confidential and are prohibited from using it for any other purpose.

We may also disclose your information if required to do so by law or if we believe that such action is necessary to protect our rights, property, or safety, or that of our users or the public.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to access, update, or delete your personal information that we have collected. You may also opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. If you have any questions or requests regarding your personal information, please contact us using the information provided below.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to remove the information from our systems.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates. Your continued use of our website or services after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Cairns Carpenters Email: info@cairnscarpenters.com.au